Issau, K., Acquah, I. S. K. ., Frempong, A. O., Erskine-Sackey, N. M. A. ., & Forson, A. (2024). Customer relationship management practices and client’s satisfaction: Lessons from Ghana’s National Health Insurance Scheme (NHIS). Journal of Business and Enterprise Development (JOBED), 11(1). https://doi.org/10.47963/jobed.v11i.1140